Troubleshooting Technician Path

Level: Intermediate
Estimated hands-on time: 2–4 hours

Prerequisites

Use a test environment whenever a lesson changes server, bot, database or permissions. Keep backups and never paste production secrets into tutorials or support messages.

Course

  1. The Kruiger Troubleshooting Method — search this exact title in Kruiger Labs Docs and complete its success check.
  2. Why You Change One Thing at a Time — search this exact title in Kruiger Labs Docs and complete its success check.
  3. Always Fix the First Relevant Error — search this exact title in Kruiger Labs Docs and complete its success check.
  4. How to Reproduce a Bug — search this exact title in Kruiger Labs Docs and complete its success check.
  5. Building a Minimal Reproduction — search this exact title in Kruiger Labs Docs and complete its success check.
  6. Collecting Useful Logs — search this exact title in Kruiger Labs Docs and complete its success check.
  7. Client-Side vs Server-Side Failures — search this exact title in Kruiger Labs Docs and complete its success check.
  8. Creating a Dependency Map — search this exact title in Kruiger Labs Docs and complete its success check.
  9. Finding a Bad Resource by Halving — search this exact title in Kruiger Labs Docs and complete its success check.
  10. Database Failure Checklist — search this exact title in Kruiger Labs Docs and complete its success check.
  11. NUI Failure Checklist — search this exact title in Kruiger Labs Docs and complete its success check.
  12. Git Deployment Failure Checklist — search this exact title in Kruiger Labs Docs and complete its success check.
  13. Kruiger Labs Support Report Template — search this exact title in Kruiger Labs Docs and complete its success check.

Capstone

Take a deliberately broken test resource, isolate the fault without random changes, fix it, prove the fix after a cold boot, and produce a complete support report.

Completion standard

You are finished when the capstone works after a full restart/reconnect and you can explain how to roll it back.

Document status

Last reviewed: September 2026
Version note: Use the instructions that match your installed product/resource version. When behavior differs from your release, check its release notes before changing production configuration.