Database connection timeout
What it usually means
The application cannot establish a database connection in time.
Fix it in this order
- Confirm the DB service is online.
- Check network/firewall/host allowlists.
- Verify hostname and port.
- Test from the application host, not only your personal PC.
Prove the fix
Repeat the exact action that originally failed, then perform the relevant restart/reconnect or cold boot. Check logs again even if the visible symptom is gone.
Escalate
If it still fails, include the exact error, versions, reproduction steps and sanitized configuration in your support report.
Document status
Last reviewed: September 2026
Version note: Use the instructions that match your installed product/resource version. When behavior differs from your release, check its release notes before changing production configuration.