Vanta Tickets & Applications

Vanta supports multi-panel tickets and application workflows.

Ticket configuration

Ticket panels can use separate buttons, categories, support roles, labels/emojis, prefixes and welcome behavior.

Applications

Established application commands are:

/tickets application-create
/tickets application-post
/tickets application-list

The application flow uses an Apply button, a private modal, and a configured staff review channel.

Ticket archives

The dashboard includes Ticket Archives and authenticated transcript access.

Test before publishing

Create a ticket as a normal user, verify staff visibility, test close/archive/transcript behavior, and ensure users cannot see other private tickets.

Document status

Last reviewed: September 2026
Version note: Use the instructions that match your installed product/resource version. When behavior differs from your release, check its release notes before changing production configuration.